Question 1

Matte or glossy paper?

Accepted Answer

It depends on your preferences. The matte paper is tolerant to finger prints.

Question 2

Matte or glossy paper?

Accepted Answer

It depends on your preferences. The matte paper is tolerant to finger prints.

Question 3

Матовая или глянцевая бумага?

Accepted Answer

Это зависит от ваших предпочтений. Матовая бумага более толерантна к отпечаткам пальцев.

Question 4

Какой формат и размер должны иметь мои фотографии?

Accepted Answer

Мы рекомендуем JPEG format. Ваши фотографии должны иметь высокое разрешение

Question 5

What format and size should my photos have?

Accepted Answer

We require JPEG images. We recommend to upload the high-resolution originals that must be several MB in size. This requirement is needed to provide the best quality of the photos in your book.

Question 6

What format and size should my photos have?

Accepted Answer

We require JPEG images. We recommend to upload the high-resolution originals that must be several MB in size. This requirement is needed to provide the best quality of the photos in your book.

Question 7

Я могу добавить текст к своим фотографиям?

Accepted Answer

Dа. Во время загрузки фотографиhus время просмотра черновиков вашей фотокниги вы мосполься кнопкосt " Вы также можете сделать это во время наших скайп-встреч или по електронной почте.

Question 8

Can I add a text to my photos?

Accepted Answer

Yes. By uploading your photos or reviewing the photo book you will find an option "Add text". You can also do this during our personal Skype meetings or via e-mail.

Question 9

Can I add a text to my photos?

Accepted Answer

Yes. By uploading your photos or reviewing the photo book you will find an option "Add text". You can also do this during our personal Skype meetings or via e-mail.

Question 10

Can I cancel or change my order after purchasing it?

Accepted Answer

No. Once the photo book is sent for printing, the order cannot be changed or cancelled.

Question 11

Я могу отменить или изменить свой заказ после покупки?

Accepted Answer

No. Как только фотокнига отправлена в печать, заказ не может быть ни изменён, ни отменён.

Question 12

Can I cancel or change my order after purchasing it?

Accepted Answer

No. Once the photo book is sent for printing, the order cannot be changed or cancelled.

Question 13

Matte or glossy paper?

Accepted Answer

Photo books are printed on high-quality digital printing paper (approx. 200g/m2). The photos cannot be placed in the middle of a double page spread. Layflat photo albums are printed on thick original Fujifilm Crystal Archive HD album paper (approx. 370g/m2). The photos can be placed in the middle of the double page spread. Layflat albums are sensitive to moisture.

Question 14

Matte or glossy paper?

Accepted Answer

It depends on your preferences. The matte paper is tolerant to finger prints.

Question 15

Я бы хотел заказать фотокнигу другого формата and/или заказать больше страниц, чем вы предлагаете. Я бы хотел другой тип обложки, другой тип переплёта, это возможно?"

Accepted Answer

Dа. Пожалуйста, свяжитесь с нами,(mailto:support@fotobuchdesign.com) and my постараемся удовлетворить все ваши ожидания.

Question 16

Матовая или глянцевая бумага?

Accepted Answer

Это зависит от ваших предпочтений. Матовая бумага более толерантна к отпечаткам пальцев.

Question 17

What is the difference between photo books and layflat photo albums?

Accepted Answer

Photo books are printed on high-quality digital printing paper (approx. 200g/m2). The photos cannot be placed in the middle of a double page spread. Layflat photo albums are printed on thick original Fujifilm Crystal Archive HD album paper (approx. 370g/m2). The photos can be placed in the middle of the double page. Layflat albums are sensitive to moisture.

Question 18

I would like to order a different format and/or more pages than you offer, another type of cover (soft-cover or leather cover), is it possible?"

Accepted Answer

Yes! Please contact us (mailto:support@fotobuchdesign.com)and we will always find a solution for you.

Question 19

I would like to order a different format and/or more pages than you offer, another type of cover (soft-cover or leather cover), is it possible?"

Accepted Answer

Yes! Please contact us and we will always find a solution for you.

Question 20

What is the difference between photo books and lay-flat photo albums?

Accepted Answer

The photo books are printed on a high quality digital print 200g/m2 paper. The photos cannot be placed in the center of the double page spread. The Lay-Flat photo albums are printed on a thick original Fujifilm cristal archive HD album paper 370g/m2. The photos can be placed in the center of the double page spread, but the Lay-Flat photo albums can be damaged by the moisture.

Question 21

В каком формате and какого размера должны by мои фотографии?

Accepted Answer

Мы рекомендуем JPEG format. Ваши фотографии должны иметь высокое разрешение.

Question 22

I have more photos than my chosen photo book requires and no time to sort my photos out. Can you help me?

Accepted Answer

Of course! We also offer a photo selection service. You can send us as many photos as you have and we will help to select the ones that tell your story the best. You will receive a review and approve the selection before we start working on the photo book design.

Question 23

I have more photos than my chosen photo book requires and no time to sort my photos out. Can you help me?

Accepted Answer

Of course! We also offer a photo selection service. You can send us as many photos as you have and we will help to select the ones that tell your story the best. You will receive a review and approve the selection before we start working on the photo book design.

Question 24

What format and size should my photos have?

Accepted Answer

We require JPEG images. We recommend to upload the high-resolution originals that must be several MB in size. This requirement is needed to provide the best quality of the photos in your book.

Question 25

Matte or glossy paper?

Accepted Answer

It depends on your preferences. The matte paper is tolerant to finger prints.

Question 26

Matt or glossy?

Accepted Answer

It depends on your preference. The paper with the matte finish is less reflective and less prone to fingerprints.

Question 27

Matt or glossy?

Accepted Answer

It depends on your preference. The paper with the matte finish is less reflective and less prone to fingerprints.

Question 28

Matt or glossy?

Accepted Answer

It depends on your preference. The paper with the matte finish is less reflective and less prone to fingerprints.

Question 29

У меня больше фотографий, чем позволяет выбранный формат моей фотокниги, и нет времени их отсортировать. Вы можете мне помочь?"

Accepted Answer

Conechno! Мы predlagaem также сервис по сортировке ваших фотоснимков. Просто пришлите нам все фотографии в том количестве и виде, в каком они у вас сохранены, и мы выберем такие, которые наилучшим образом иллюстрируют вашу фотоисторию. По вашему желанию мы можем представить вам нашу подборку ваших снимков прежде чем начать работу над вашей фот.

Question 30

How does the communication between me and the designer works?

Accepted Answer

After placing your order, you will receive a link to a questionnaire where you can tell us your preferences, organize a Skype meeting for discussing your expectations and wishes or just write us to email.(mailto:support@fotobuchdesign.com) Whatever you prefer.

Question 31

How does the communication between me and the designer works?

Accepted Answer

After placing your order, you will receive a link to a questionnaire where you can tell us your preferences, organize a Skype meeting for discussing your expectations and wishes or just write us an e-mail. Whatever you prefer.

Question 32

Do you print and ship internationally?

Accepted Answer

Yes. Please check the delivery prices. They are displayed during the ordering process. A printed copy is always included. For extra copies, please check our prices on our Layflat Photo Albums and Photo Books websites.

Question 33

Do you print and ship internationally?

Accepted Answer

Yes. The shipping price will be shown during the order process. One printed copy is always included. For each extra printed copy please check our prices.

Question 34

Do you print and ship internationally?

Accepted Answer

Yes. Please check the delivery prices. They are displayed during the ordering process. A printed copy is always included. For extra copies, please check our prices on our Layflat Photo Albums and Photo Books websites.

Question 35

Are you asking and do you want to know?

Accepted Answer

Dа. Цена за доставку в вашу страну будет показана во время процесса заказа. Одна копия фотокниги включена в стоимость. Ознакомьтесь с нашими ценами за дополнительные экземпляры.

Question 36

Do you print and ship internationally?

Accepted Answer

Yes. Please check the delivery prices. The prices are displayed during the ordering process. A printed copy is always included. For extra copies, please check our prices.(javascript:void(0))

Question 37

Как происходит общение между мной и моим дизайнером?

Accepted Answer

После того, как вы оформите заказ, вы получите подробную инструкцию с описанием дальнейших действий, включая ссылку на анкету, где вы сообщите нам о ваших ожиданиях, включая тип нашего с нами общения: скайп, емейл или телефон. Или просто сообщите нам о ваших ожиданиях в электронном сообщении.(mailto:support@fotobuchdesign.com)

Question 38

Do you print and ship internationally?

Accepted Answer

Yes. But be aware that the shipping prices are not included. The shipping price will be shown during the order process. One printed copy is always included. For each extra printed copy please check our prices on the pages Lay-Flat Photo Albums (javascript:void(0))and Photo Books.(javascript:void(0 ))

Question 39

Do I have to pay upfront?

Accepted Answer

We require payment to print your photo book. Each photo book and album is printed individually. We start production only after receipt of payment.

Question 40

Вы печатаете и доставляете фотокниги по всему миру?

Accepted Answer

Dа. Цена за доставку в вашу страну будет показана во время процесса заказа. Одна копия фотокниги включена в стоимость. Ознакомьтесь с нашими ценами за дополнительные экземпляры.(javascript:void(0))

Question 41

Do I have to pay in advance?

Accepted Answer

We require the payment only in order to print your book. As every photo book is custom-printed, we can only start production once your payment has been received.

Question 42

Do you print and ship internationally?

Accepted Answer

Yes. The shipping price will be shown during the order process. One printed copy is always included. For each extra printed copy please check our prices.

Question 43

Do you print and ship internationally?

Accepted Answer

Yes. The shipping price will be shown during the order process. One printed copy is always included. For each extra printed copy please check our prices.(javascript:void(0))

Question 44

Do I have to pay in advance?

Accepted Answer

We require the payment only in order to print your book. As every photo book is custom-printed, we can only start production once your payment has been received.

Question 45

Do I have to pay upfront?

Accepted Answer

We require payment to print your photo book. Each photo book and album is printed individually. We start production only after receipt of payment.

Question 46

Do I have to pay upfront?

Accepted Answer

We require payment to print your photo book. Each photo book is individually printed. We start production only after receipt of payment.

Question 47

Должен ли я сделать предоплату?

Accepted Answer

No. Мы не требуем предоплаты. Оплатить фотокнигу будет вам предложено только непосредственно перед печатью фотокниги.

Question 48

Which payment option can I use?

Accepted Answer

We accept payments via credit card, PayPal, PaySend. The payment options will be sent to you.

Question 49

Сколько по времени займет получение моей фотокниги после того, как я сделал заказ?"

Accepted Answer

Pervyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy. Время ревизий зависит от вас. Как только вы утвердите окончательный вариант, олатите заказ, печать и доставка займет в среднем 7-14 дней.

Question 50

What payment options do I have?

Accepted Answer

We accept credit card, PayPal or PaySend.

Question 51

Which payment option can I use?

Question 52

How long does it take to receive my photo book?

Question 53

What payment options do I have?

Question 54

How long does it take to receive my photo book?

Question 55

Каким образом я смогу оплатить свою фотокнигу?

Question 56

What payment options do I have?

Question 57

I needed more photos than my chosen photo book and don't have time to sort my photos. Can you help me?

Question 58

I needed more photos than my chosen photo book and don't have time to sort my photos. Can you help me?

Question 59

У меня больше фотографий, чем позволяет выбранный формат моей фотокниги, и нет времени их сортировать. Вы можете мне помочь?"

Question 60

I needed more photos than my chosen photo book and don't have time to sort my photos. Can you help me?

Question 61

How long can you keep my photo book for reordering?

Question 62

Как долго вы храните фотокниги в електронном виде?

Question 63

I have more photos than my chosen photo book requires and no time to sort my photos out. Can you help me?

Question 64

How long can you keep my photo book for reordering?

How does it work?