Privacy Policy
Thank you for choosing Fotobuch Design as your photo album or photo book design service. We highly respect your privacy in accordance with provisions of the Swiss data protection laws as well as the EU General Data Protection Regulation (GDPR). This Privacy Policy has an information of what data we collect, how we use it and for how long we retain it. By using our website and providing your personal information to us, you acknowledge that you understand and agree to this Privacy Policy.
Information we collect and receive
Your personal data is the information that identifies you as an individual or relates to an identifiable person. We may collect the personal information you submit while using our website or services: name, address (billing and shipping), telephone number, email address and the photos you upload as soon as you starts an order process on our website.
How we May Use Your Data
We may use your personal data
- to communicate with you by responding to your requests, questions and comments;
- to fulfill your requests to design, print and deliver the bespoke books you order at our webpage;
- to allow you to share your books and albums via social media (optional).
We do not share or sell a user's personal data to any third parties for advertising or marketing purposes.
Cookies and Tracking Technologies
We use Cookies in order to provide you with the best experience we can. Cookies are small text files that are placed on your computer or phone when you browse our website. We use the following cookies:
Marketing Cookies
We use Google Analytics, a web analytics service provided by Google, Inc. This analytical tool uses cookies and similar technologies to help analyze how people interact with our site. You can choose to opt out from tracking through Google Analytics cookies by visiting http://tools.google.com/dlpage/gaoptout.
We use Google AdWords and Remarketing with Google Analytics to advertise online, including for remarketing and interest-based advertising. These services allow third-party vendors, including Google, to display our ads on third-party sites across the Internet. You can learn about Google’s practices and exercise additional preference offered by Google by visiting www.google.com/settings/ads
If you do not want information collected through the use of cookies, most browsers will allow you to automatically decline cookies, or be given the choice of declining or accepting the transfer to your computer of a particular cookie. If you choose to disable Cookies, some areas of the Website or Services may not work properly.
For more information about cookies visit https://www.aboutcookies.org.
Use of Facebook social plugins
This site uses social plugins from Facebook.com that allows you to share your photo album or photo book with your family or friends. It also allows them to “like” a book you have shared with them. If you visit a website that contains such a plugin, your browser transmits information about the website and your interaction with the Facebook. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights and setting options for the protection of your privacy can be found in the data protection information on Facebook (http://www.facebook.com/policy.php). If you do not want Facebook to collect data about you via our website, you must log out of Facebook before you visite our website.
Data Transfer and Retention
Fotobuch Design is a worldwide service that may engage the third party companies or individuals as service providers to support our business. This includes website hosting, data analysis and storage, payment processing, album design, order fulfillment and delivery, customer service, email delivery, and credit card processing.
By using Fotobuch Design, you authorize us to transfer and store your information outside your home country and the European Economic Area (EEA), for the purposes described in this Policy. The privacy protections and the rights of authorities to access your information may be not the same as in your home country.
We will retain your personal data for the certain period to fulfill the purposes outlined in this Privacy Policy. You can request your photos and personal data be deleted at any time, our standard retention and deletion period for your images is as follows:
- incomplete orders: photos are deleted within 5 working days from the order deletion;
- active orders: photos are stored until the order is either deleted, or purchased;
- reorders: we store a copy of your photos for 3 months to allow you to reorder extra copies;
- share link: we send you a unique link to your album which can be emailed to your family or friends or shared via social media. If you choose to delete your photos after purchase, this link will stop working after the photos have been deleted.
IP Address
An IP Address may be identified and logged automatically in our server log files whenever a user accesses our services or makes a purchase. We use IP Addresses to help determine the country you are accessing our services from, to prevent against fraud and for administering our services.
Age Limitations
People under 16 are not allowed to use our service.
Security & Payment Processing
Fotobuch Design takes data security very seriously. All personal information collected is transferred and stored securely, using industry standard encryption protocols, and approved transfer mechanisms.
All payments are processed through secure 3rd party providers. Fotobuch Design does not process or store your credit card information.
Your Rights
You can request from us information about:
- the personal data we hold about you;
- the categories of personal data concerned;
- the purposes of the processing;
- details to whom your personal information has/will be disclosed;
- how long we retain your personal data.
You may request from us the following:
- updating any incomplete or inaccurate data about you
- deleting your personal data in accordance with GDPR.
Updates to this Privacy Policy
We may modify this Privacy Policy from time to time by posting updates on this page. Please visit us periodically to view any updates.
Contacting Us
Please feel free to contact Fotobuch Design if you have any questions about this Privacy Policy or wish to request any of your statutory rights.
We can be reached at support@fotobuchdesign.com
or via post address below:
Fotobuch Design
Niederweg 20b
8907 Wettswil am Albis
Switzerland